| Greetings!
Quality Assurance is more than resolving deviations. It’s about understanding why they happen and building systems that prevent them from returning.
This upcoming workshop goes beyond surface-level analysis and introduces a Lean-driven approach to root cause identification. You will learn how to simplify processes, remove non-value-added activities, and apply structured problem-solving to make CAPA more effective and sustainable.
The session will be led by Terry Pilkey, Chartered Chemist and Director of QA/QC at Experchem Laboratories Inc. With over 30 years of experience across pharmaceutical manufacturing and regulatory inspection, including 13 years with Health Canada’s Health Product Branch Inspectorate, Terry brings practical insight into what true quality compliance looks like.
Join this workshop to gain actionable tools that strengthen your CAPA program, enhance operational efficiency, and promote a culture of continuous improvement. | 
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